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Privacy Policy

Privacy Policy

TRIWIN Co.,Ltd (hereinafter referred to as “our company”) has established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of customers’ personal information in the services it provides (hereinafter referred to as “our services”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When you use our services, we may ask you for personal information such as your name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number.
In addition, we may collect information regarding transaction records and payments made between you and our business partners, including your personal information, from our business partners (including information providers, advertisers, ad delivery destinations, etc. hereinafter referred to as “Business Partners”).

Article 3
(Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows:

To provide and operate our services
To respond to customer inquiries (including verifying customer identity)
To contact customers as necessary, such as with important notices
To identify customers who are attempting to use our services for fraudulent or unjust purposes and to refuse such use
To bill customers for paid services

For purposes incidental to the above purposes of use

Article 4 (Changes in purpose of use)

  1. We will change the purpose of use of personal information only if it is reasonably deemed that the new purpose is related to the previous purpose.
  2. If we change the purpose of use, we will notify customers of the new purpose using the method specified by our company or publish it on this website.

Article 5 (Provision of personal information to third parties)

  1. We will not provide personal information to third parties without your prior consent, except in the following cases, when permitted by the Personal Information Protection Act or other laws and regulations.
    1. When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent
    2. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual’s consent
    3. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual’s consent is likely to impede the performance of said business.
    4. When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission:
      1. The purpose of use includes providing the information to a third party.
      2. Items of data provided to third parties
      3. Means or method of provision to third parties
      4. To stop providing personal information to third parties at the request of the individual
      5. How to accept a request from the individual
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.
    1. When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
    2. When personal information is provided in connection with business succession due to a merger or other reason
    3. When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the items of personal information to be used jointly, the scope of the parties using the information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

  1. When a person requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would result in any of the following, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify you of that decision without delay.
    1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
    2. When there is a risk of causing significant hindrance to the proper performance of our business
    3. When there is a risk of violating other laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If the personal information held by our company is incorrect, you may request that we correct, add, or delete the personal information (hereinafter referred to as “Corrections, etc.”) in accordance with the procedures established by our company.
  2. If our company receives a request from you as described in the preceding paragraph and determines that it is necessary to comply with the request, it will make Corrections, etc. of the personal information without delay.
  3. If our company makes Corrections, etc. in accordance with the provisions of the preceding paragraph or decides not to make Corrections, etc., we will notify you of this without delay.

Article 8 (Suspension of use of personal information, etc.)

  1. If the Company receives a request from the individual to suspend or delete the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or has been obtained by illegal means, the Company will conduct the necessary investigation without delay.
  2. If the Company determines that it is necessary to comply with the request based on the results of the investigation in the preceding paragraph, the Company will suspend the use of the personal information without delay.
  3. If the Company has suspended the use, etc. in accordance with the provisions of the preceding paragraph, or has decided not to suspend the use, etc., the Company will notify the customer without delay.
  4. Notwithstanding the preceding two paragraphs, if suspension of use, etc. would be costly or it would be otherwise difficult to suspend the use, etc., and alternative measures necessary to protect the rights and interests of the customer can be taken, the Company will take such alternative measures.

Article 9 (Changes to Privacy Policy)

  1. The contents of this policy may be changed without notice to customers, except for matters otherwise specified by law or other provisions of this policy.
  2. Unless otherwise specified by our company, the revised privacy policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following:

Address: 3F, 2279-1, Dachi-cho, Toki-shi, Gifu-Prefecture, Japan
Company name: TRIWIN Co.,Ltd

Representative Director: Hiyu ITO
Email address: triwin.contact@gmail.com
Phone: +81 90-3306-0515